Yesterday I had an automotive problem caused by parking atop a concrete stop, which left me with the undercarriage cover dragging on the ground. They were swamped at Pride Auto, I couldn't even find parking and it was nearing closing time, so I figured they would ask me to come back. Instead, Jody came out and got down on the cold pavement and installed clips to hold the cover in place. I tried to pay for him doing this, but he just wished me a happy New Year and waved goodbye. That's what I call customer service! There have been bigger problems that Pride has taken care of over the past several years, and I have always been very satisfied with the work done and the cost of same. That's why I keep going back!